Jenny Ann Urban


Location: Americas

Jenny Ann Urban is a passionate global crisis management and communications expert. An international aviation attorney by trade, her specializations include international crisis management, security, and high-stakes communications. Jenny Ann’s unmatched front-line crisis response experience combined with her ability to exude calmness and empathy while quickly problem solving has led to best possible outcomes. Her niche ability to advise on proper international business protocol provides a unique benefit to clients. Additionally, she is an internationally acclaimed public speaker.

Most recently, Jenny Ann served as the Director of Aviation Relations and Compliance for a biometric technology platform where she led emergency management and incident response on a 24/7 basis at all 36 of the company’s airport locations. She conducted incident investigations, assessed strategy effectiveness, and made rapid decisions with follow-up action plans. Her expertise in crisis management, communications, and compliance allowed her to efficiently interface with federal agencies, airport/airline executives, and law enforcement to address emergency situations and advocate for mutually beneficial results.

Formerly, Jenny Ann was an associate at the international law firms of Cozen O’Connor and K&L Gates LLP in Washington DC, New York, and South Carolina. Her practice primarily focused on aviation matters, including unmanned aircraft systems. She counseled clients, including major U.S. and foreign passenger and cargo airlines, entities involved in the commercial uses of drones, trade associations, airports, aircraft equipment, air travel distribution companies, and other aviation industry participants on compliance with laws, policies, and regulations administered by the U.S. Department of Transportation (DOT), the Federal Aviation Administration (FAA), the Department of Homeland Security (DHS), the Transportation Security Administration (TSA), International Civil Aviation Organization (ICAO), and other agencies. Additionally, she advised clients within the maritime, energy, water, technology, and manufacturing industries.

An avid Ole Miss Rebels fan, Jenny earned her LL.M. in Air and Space Law, J.D., M.B.A., and B.A. in Public Policy Leadership and Political Science all from the University of Mississippi.