Our contact centre can integrate with your communications system to assist with an influx of phone, email, web form and social media enquiries during a crisis. With our rigorous privacy and security standards, data integrity and highly sensitive personal information protection are maintained under the most stringent security systems in the contact centre industry.
Contact Centre Response Service
- Instant activation of pre-recorded answer voice message.
- Rapid response inbound and outbound
- Provide a skilled and flexible contact centre workforce.
- Provision of a scalable service able to meet demands in call and email volume.
- Maintain technology that provides stability, security and privacy.
- Detailed levels of reporting intelligence, tracking key metrics.