Corporate Crisis and Disaster Management an African perspective
Date: 10 April 2018
Time: 08:30 – 16:30
Venue: Premier Hotel O.R. Tambo
73 Gladiator St, Rhodesfield, Kempton Park, 1631,
Johannesburg, Gauteng, South Africa
Price: $150 (R1 800)
Please join us for this important discussion. Spaces are limited.
Managing corporate crisis or the aftermath of a disaster involving victims, families, employees and your brand is an overwhelming task in an environment where standards for a fast, effective, transparent and compassionate response are higher today than it has ever been. This event brings experts together to share their international front-line crisis experiences and relate lessons learned to the challenges and opportunities in responding to incidents in Africa.
|8.30am||REGISTRATION, TEA & COFFEE|
|9.00am||Welcome Message – Hendrik Crous, VP Operations Africa, GoCrisis|
|9.15am||When the unthinkable happens: your corporate responsibility – Elmarie Marais, MD, GoCrisis
Managing corporate crisis and the aftermath of a disaster involving victims, families, employees and your brand is an overwhelming task. Elmarie will look at your corporate responsibilities, what to focus on and what lessons we can learn from recent world events.
|10.15am||An organisation, an industry and a government in crisis: #FeesMustFall – Stephen Laufer and Jethro Goko, GokoLaufer
GokoLaufer MSP advised the Minister and Department of Higher Education and Training as well as
the University of Johannesburg throughout the 2016/17 #FeesMustFall protests, which included significant disruption both on campuses and in city centres, as well as massive destruction to property and intimidation of protesting students. The protests and riots brought some, but not all South African universities to a standstill, some for lengthy periods which led to the postponement of year end exams, as student organisations and opposition political parties pushed for free higher education. Among the destruction on a number of campuses – usually at night by masked perpetrators – was an arson attack under cover of darkness which destroyed the main auditorium and computer laboratories at UJ, causing damage in excess of R 100-million. Jethro and Stephen will outline the origins and unfolding of the crisis, the challenges faced, and the measures taken and learned in meeting the reputational and physical security challenges.
|11.00am||MORNING TEA BREAK|
|11.30am||Airport and Airline Emergency Preparedness – Dee Lipperd, British Airways Comair
Over the years, the aviation industry has set the best practice standards for corporate crisis and disaster management. Dee will discuss airline preparedness and the coordination with the airport during a multi-agency response.
|12.15am||Crisis Communications in a diverse world – Linden Birns, Partner, BHK Crisis Communications
Linden is a leading expert in Africa for Crisis Communications. He works closely across Sub-Sahara Africa with IATA, the Airlines Association of Southern Africa and Airbus. Linden will present a disaster case study that examines the challenges posed when having to work with multiple countries, governments, organisations, legal systems, cultures, customs, ways of thinking and working and how the pressures of online news and social media compound the challenge.
|2.15pm||Cyber Risk Management – what you need to know! – Tiaan van Schalkwyk, Deloitte
Businesses are experiencing an unprecedented increase in cyber-attacks exposing them to potentially enormous liabilities and costs. Businesses that store confidential client information online have had their reputations challenged in the wake of massive data breaches and cyber-attacks threaten governments with the potential to undermine national security and critical infrastructure.
These targeted attacks are evolving faster than businesses can react. We will explore the latest trends in cyber risk management and how businesses need to transform their thinking.
|3.00pm||A multi-agency response to disaster – who is in charge? – Jacques Benade, Mpumalanga Provincial Government, Corporate Governance and Traditional Affairs, Disaster Management Centre
Managing the response, recovery and investigation to a disaster, is inevitably a collaboration between many different parties, specifically for a corporate entity placed under investigation by the authorities. Under intense media scrutiny, a multi-agency response requires coordination of resources, expertise and information to provide crucial emergency support for survivors and families and to ascertain the likely cause of the accident. Jacques will walk us through case studies such as the recent Lily Mines Disaster and discuss how Provincial Government prepare for disaster, what is expected from you as a company and how the response will be coordinated.
|3.45pm||Panel discussion – Facilitated by Elmarie Marais, MD GoCrisis|
Contact Jeanine Burt on: firstname.lastname@example.org or +61 8 9479 1872