Crisis Communication in the Social Media Age: a “revolution”


Over the past few years, GoCrisis has paid much attention to the social media phenomenon and how it influences the way a crisis unfolds, the way information is shared in crises, and the power of social media as a crisis communications tool for organisations.

Crisis Communication in the Social Media Age: a “revolution”2017-05-16T12:50:37+08:00

Learning from the authorities: National Transport Safety Board (NTSB)


We have had some great interaction with the NTSB ( in our continuous focus to stay abreast of industry standards and in knowing exactly what is expected of us from authorities when responding with and on behalf of our clients. Elias Kontanis (Chief, Transportation Disaster Assistance Division) and his team has been exceptional in their knowledge sharing.

Learning from the authorities: National Transport Safety Board (NTSB)2017-05-15T15:29:45+08:00

GoResponder News


Our GoResponders are the backbone of our organisation. Without their dedication and passion, we will not be able to support our clients in the mammoth task of dealing with an influx of phone calls, looking after affected people, maintaining a strong presence on all platforms and continuing to remain the main source of information to all [...]

GoResponder News2017-01-10T09:37:44+08:00

Client Feature: Hainan Airlines


Thank you to Mr Sun Jianfeng, President of Hainan Airlines for hosting a successful training day in which Elmarie Marais and Elizabeth Flaherty talked to the executive team about Family Assistance and Crisis Communications. It was a great honour to work with an energetic leadership team that gave their full dedication to the training and [...]

Client Feature: Hainan Airlines2017-01-10T09:37:45+08:00

Social Media in Corporate Crisis Management


Social media has accelerated exponentially the speed with which information is circulated. With each and every one of us a potential reporter equipped with a device in our pockets to share news with the world, organisations need to be prepared to communicate and respond as quickly as it takes our interconnected selves to click like [...]

Social Media in Corporate Crisis Management2017-01-10T09:37:45+08:00

Disaster at Self Help Industries for the Blind


I wanted to open our new Blog with an article about an event near Pretoria, South Africa that happened in 1982. The article was written by Dewald Pretorius, GoCrisis Office Manager and Senior Associate. Dewald was the managing director of an NGO, Self Help Industries for the Blind, and he was present when part of [...]

Disaster at Self Help Industries for the Blind2017-01-10T09:37:45+08:00