Your partner in crisis management

GoCrisis responds to crisis globally. With first-hand, international crisis and emergency management experience across multiple industries, our team support our clients in preparing for and responding to complex crises and emergencies. We ensure our clients meet not only regulatory obligations, but also best industry standards in providing compassionate care to the people most affected, whilst looking after your staff who will be responding to an incident, and the future of your brand.

The scale of corporate crises – from product recalls or disasters involving loss of life to corporate scandals, natural disasters and terrorism – can overwhelm businesses and paralyse day-to-day operations. GoCrisis prepares businesses and their teams for these events and provides all the necessary resources to deal with a crisis when it happens: strategic advice, call centre and social media support, humanitarian assistance, crisis communications, recovery of personal effects and human remains, and logistics.

GoCrisis crisis and emergency management services include:

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Readiness

  • writing and reviewing crisis and emergency management plans;
  • training leadership teams and responders in best practice crisis management;
  • exercises to test crisis plans, processes and resources.

Response

  • strategic advice;
  • contact centre services (telephony, email, text, social media);
  • family assistance (FAC management, care team and mental health);
  • crisis communications support;
  • social media response;
  • logistical and administrative support;
  • recovery and repatriation of personal effects;
  • recovery, identification and repatriation of deceased and
  • memorial services.

Recovery

  • reputation management and recovery;
  • post-crisis analysis;
  • recovery and remedial services and
  • long term care support services.

GoCrisis has experience across multiple industries.
Having worked with the world’s largest brands, we apply our cross-industry experience in training and response

Manufacturing

Manufacturing

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Consumer-Products

Consumer Products

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Travel

Travel

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Aviation

Aviation

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Corporate

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Food-Industry

Food

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Resource

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Mining

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“If you keep the people most affected in the forefront of your mind, with every strategic, tactical and communications decision, you will be doing the right thing and take care of your organisation’s future.”

Elmarie Marais – CEO, GoCrisis